Your Authorized Movado Service Center will automatically retest your watch for water resistance as a routine step in all service orders. These parts should be inspected and replaced as needed each time the watch is opened for service, including battery changes. The gaskets and crown which seal the case are subject to wear and deterioration under normal use. To maintain water resistance, yearly maintenance is required. Note: The Movado Watch Company will not be responsible for any damage caused by or related to leakage originating from improper handling or damage to the case, crown, gaskets or crystal. Important: Do no operate the watch crown, push-buttons on a chronograph model, or any other pushers/buttons when the timepiece is wet or under water. Most styles are resistant to 30 meters (3 ATM/3 bar/99 feet) certain models are water resistant to even greater pressures/depths, as marked on the dial or case back.Ĭaution: If the water resistance limit is not marked on your watch, do not subject it to a pressure/depth greater than 30 meters (3 ATM/3 bar/99 feet), or your watch could be damaged and your warranty will be voided. Water ResistanceĪll Movado watches are tested to meet international standards for water resistance. A quartz watch should resume working with its original accuracy when removed from the magnetic field a mechanical timepiece may require demagnetization before it will operate again. The exposure of a timepiece to strong magnetic fields will affect its time-keeping, and may cause it to stop. Have your watch repaired promptly if the crystal becomes loose, chipped or cracked, or if there is damage to the case or crown. A small particle is enough to stop the movement. Dustĭust can enter a watch if the case, crystal or crown is not intact. ShockĪll Movado watches have shock-resistant movements, individually tested to meet international standards. To find the nearest Authorized Service Center, please click here. If your watch needs repair or adjustment, take or mail it directly to a Movado Authorized Service Center. A maintenance interval of 3 to 5 years is recommended, in addition to any required battery replacement. Maintenance includes complete disassembly, cleaning, replacement of parts as needed, reassembly and lubrication of the movement. Please contact our Customer Service department for more information.Like any finely crafted mechanism, your Movado watch requires periodic maintenance to ensure optimal performance. In case the warranty on your watch is no longer valid, you can go to any watchmaker or official dealer for a repair. Please contact the Customer Service department in case you have a watch of a brand which we sell to handle the repair for you. Of the brands that we sell we are official dealers. If your watch should be repaired under warranty, we invite you to contact us using the returns page. You have bought the watch at Holland Watch Group When we receive the watch back, we ensure that it is sent to you.More information about the warranty service is available here. We send warranty repairs to the service center of the brand itself. See the warranty card and / or booklet that came with the purchase of your watch. Some brands (like Rip Curl) use a longer warranty. With watch repairs it is important to know whether your watch is under warranty or the warranty has expired. You can simply replace the battery by yourself. On Swatch watches the battery is located in a separate compartment in the back of the watch case which is sealed with a screw cap. To replace your watch battery always go to an official dealer such as a jeweler or department store. Moreover, you can damage the case of the watch using improper tools. We advise you to never do this yourself because unauthorized opening of the watch voids the warranty. When the watch stops running because the battery is flat it must be replaced. When you order a quartz watch with us, we will remove this protection, make sure the watch is running properly and set it on time so you can wear your watch straight from the box! Replacing the battery in your watch
The watches that we receive from the manufacturer are usually equipped with a plastic protector between the watch case and the crown to avoid premature battery depletion. Watch Batteries will generally - depending on use and (temperature,) circumstances – last between 1 and 2 years.
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